FAQ: What happens when I go over my events limit for a pricing plan?


Overage Events / Overage Cost



Once you have reached the events limit set in your pricing plan, you are then charged for overages. The overage charges are applied to your invoice at the end of a billing cycle.

Below are the events overage rates for each of Voluum pricing plans:


  • Pro plan: Events exceeding 1,000,000 are charged at a rate of $0.04 per 1,000 events.

  • Agency plan: Events exceeding 10,000,000 are charged at a rate of $0.036 per 1,000 events.


  • Enterprise plan: Events exceeding 30,000,000 are charged at a rate of $0.03 per 1,000 events.




Checking Your Billing Statistics



To check your current events and billing info, follow the steps:

1. Sign in to Voluum.
2. Click the  icon (top right corner of the screen). Your account view will show up.

3. Click the Subscriptions tab. You will see billing statistics of your account including Overage events and Overage cost.

4. If you have exceeded your events limit in your pricing plan, you might consider changing your plan in the Plan details window.


 


Voluum Tip
: On the Voluum official website you can find the Monthly cost calculator to help you with making a decision which plan is best suited to your projected events volume.











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